Refund Policy

(approved by IP Kotlyarova Ekaterina Ilyinichna, OGRNIP 320774600175609, TIN 772208388781, hereinafter - the Contractor)

General provisions.

The Refund Policy (hereinafter referred to as the Policy) regulates the terms and conditions for the refund of funds received from users as part of payment for the Contractor's online products.

From the User (a natural or legal person who paid for the provision of services on the site https://realtorvrc.com there is a right to unilaterally refuse to receive the services provided by the Contractor.

When depositing funds for using / viewing paid information, the user gets access to the purchased materials from the start of the program (from the actual date of opening access to the course / modules of the program).

The moment of the opening of the training is the receipt of the User's login and password from the personal account of the educational platform to the User's e-mail and the opening of the training modules.

In accordance with the Civil Code of the Russian Federation and the law "On Consumer Protection", the consumer who purchased the product from the website https://realtorvrc.com and having refused it before the start of the program (before the start date of the course, including pre-training) has the right to demand a refund of the amount paid, excluding the costs incurred by the contractor (banking service commissions).

The user can refuse to take the course and demand a refund. In this case, the refund of funds is carried out taking into account the exchange rates opened at the time of the request, as well as the commission of the bank through which the refund takes place. The percentage of the cost of each module is determined by clause 4.4 of the offer and is located on the website https://realtorvrc.com

The course is considered completed, and the service is considered to be rendered in full from the moment (date) of the opening of all training modules. A refund is not possible with the full provision of the service.

The procedure and the deadline for the refund of funds.

The User applies to the Contractor for a refund by sending a written application to the Contractor's e-mail (online@busnessvkormane.ru ). The notification (application) must be personally signed by the Customer, scanned and sent to the Contractor by e-mail online@busnessvkormane.ru . In case of violation by the Customer of the conditions specified in this paragraph, the refund period may be extended by the Contractor for a reasonable period.

The application for a refund must contain the Customer's contact details, which were specified by him when purchasing services on the website, as well as bank details for transferring funds. The notification (application) must be accompanied by copies of documents confirming the fact of payment, as well as a copy of the Customer's passport (pages with personal data and place of residence).

After receiving the application, the Contractor performs work on calculating the amount of the refund, taking into account the open modules of the course and the commission of the banking service.

The refund is carried out within 14 calendar days from the day after the date of the application and the moment of receipt of the User's application.

After the Contractor receives the User's application for refusal of Services (application for a refund) The Customer is not allowed to access the materials of the Program / Course, the Contract is considered terminated.